Cases

Case | CSAT & NPS give KENDA business-critical insight

Written by Jacob Kjær Nielsen | Oct 29, 2025 10:08:05 AM

Customers gave KENDA a clear message in their most recent NPS measurement: the strategy is sound—but there’s valuable room for change.

In collaboration with SurveyXact, KENDA ensures that every NPS survey delivers data and insights that translate directly into business priorities—keeping the company ready for the competition ahead.