Cases

Customer satisfaction at Bone's | How to measure guest satisfaction.

Written by Michael Ringgaard | Apr 12, 2021 1:06:00 PM

“Is the food to your liking?” In the restaurant business, it can be difficult to measure satisfaction among customers precisely.

But the popular Bone’s chain of steakhouses has done something about this. Because here they measure how satisfied patrons are time for time, and make the results visible to staff members via a live dashboard – using one of the many features of SurveyXact.