Articles

DSC06653

Guide: Questions for your Customer Satisfaction Survey

The questions should be seen as examples of what you can choose to ask customers about in a questionnaire. 

Read more

Why you should conduct customer satisfaction surveys?

Does the situation exist where the honest opinion of customers will not be an advantage to know when running a business or managing an organization? 

Read more

Measuring customer satisfaction and customer loyalty

Before you start designing your customer survey, you need to clarify the purpose of the survey. 

Read more

Best practice for creating salary surveys

Salary is often a taboo subject between colleagues, so where do you acquire knowledge about your peers' salary levels? 

Read more