Articles

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User involvement – understand your users’ ideas and perspectives

In order to be successful in an organization or company, it is necessary to have a in-depth understanding of the needs and perspectives of its users, customers, members, etc.

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Guide: Questions for your Customer Satisfaction Survey

The questions should be seen as examples of what you can choose to ask customers about in a questionnaire. 

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HR experts’ views on psychological safety

What’s the worst job you’ve ever had? 

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Why you should conduct customer satisfaction surveys?

Does the situation exist where the honest opinion of customers will not be an advantage to know when running a business or managing an organization? 

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Measuring customer satisfaction and customer loyalty

Before you start designing your customer survey, you need to clarify the purpose of the survey. 

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Guide: How to get started with pulse surveys

Have you decided to take the plunge and start conducting pulse surveys in your organization? 

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Pulse surveys as an ongoing wellbeing survey

In modern working life, where organizations constantly have to deal with change and competition, employee wellbeing and a healthy working environment are not unimportant factors – they are fundamental pillars that underpin the success of the organization. 

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Merry Christmas 2023

Before we know it, it's time to shut down the computer and exchange the adjustable desk for the Christmas table. As the Christmas spirit arrives, it's also time to reflect on the past year.

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Building a healthy workplace

A professional business acknowledges its responsibility to ensure a good and health-promoting workplace.

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Diversity is a diverse matter

As humans we carry some fundamental needs with us to the workplace. 

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Culture is more than habits

Organizational culture can be defined in many ways.

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Are you “pushing the right buttons”?

When employees feel engaged, they identify with the organization, its values, and take responsibility for contributing to its success. 

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